Privacy Policy

Mona Loves Gustav, LLC is committed to protecting your privacy. This Privacy Policy (“the Policy”) sets forth our current privacy practices with regard to the information we collect when you interact with our website. By visiting the website at www.monalovesgustav.com, you acknowledge and fully understand this Policy and consent to the information collection and use practices set forth in this Policy.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase artwork from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, contact details, credit card information, and username and password.

When you browse our website and store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

When you use the website’s store to purchase artwork, we will communicate with you via email on matters related to your customer account.

When you engage the website’s ArtDNA® quiz, we collect the information provided to analyze and correlate to art preferences, compile a personalized report for you, and store the information as data for use in connection with the services we provide and our business operations.

When you engage the website’s ArtDNA® quiz, we will communicate your results and curatorial suggestions via email. With your permission, we may send you marketing emails about our store, new products and other updates.

We may use HotJar and Google Analytics, web analytics service provided by Google, Inc. (“Google”) and HotJar (“Hotjar Ltd.”), to collect certain information relating to your use of the site. Google and HotJar use cookies to collect and process data about your use of the site.

For more information regarding how Google and HotJar use data when you use our site, please visit www.google.com/policies/privacy/partners/ and www.hotjar.com/privacy.

If you are from the European Economic Area (“EEA”), we are required to process your personal data in accordance with the General Data Protection Regulation (“GDPR”). Individuals in the EEA have certain legal rights to obtain confirmation of whether we hold personal data about them, to access personal data we hold about them, and to correct, update, amend or delete that personal data in appropriate circumstances. They may also object to our uses or disclosures of personal data or exercise legal rights to withdraw consent, although such objection or withdrawal has prospective effect only. To exercise any of the above rights (or any other rights under applicable law), please contact us via email at mona@monalovesgustav.com.

Residents of the EEA also have the right to file a complaint with the relevant supervisory authority. However, we encourage you to contact us first so that we may address and alleviate your concern(s).

SECTION 2 – CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you are consenting to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

When you engage the website’s ArtDNA® quiz, you consent to our use of the information you provided for our services and business operations.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We may disclose data collected from your completed ArtDNA® Quiz to third parties to support and further our business operations, including scientific research and analysis, but that disclosed data will be aggregated and not contain personally identifiable information.

We may disclose information collected from you in connection with a business transaction such as a purchase, merger or reorganization that involves the transfer or sharing of our assets. In that event, we will notify you via email when the transfer subjects you to a new privacy policy and, when applicable, the procedure for opting-out.

SECTION 4 – OUR STORE

Our store is hosted on WooCommerce, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.

We use a third-party payment service “Stripe” to process payments. We do not store any payment information on our server; all payment information is provided directly to Stripe which uses that information in accordance with its Privacy Policy which can be viewed here: https://stripe.com/privacy.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store pages, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 – COOKIES

We use cookies to record and collect information about your visits to our website. We do this to improve our services to you so we hope you will leave them activated, but you also can opt-out of cookies.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least 18 years old. We will not knowingly collect or use any personal information, even in aggregate form, from any person we know to be under the age of 18 years.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at mona@monalovesgustav.com or by mail at:

Mona Loves Gustav, LLC
Attn: Privacy Compliance Officer
17638 Cleeves Drive
Richmond, TX 77407